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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jessica Mejia

September 4, 2025

5  out of  5
rating by Jessica Mejia
"Nataliia goes above and beyond to help me every time. Great communication, effective, and reliable."
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Damien Mussetter

September 1, 2025

5  out of  5
rating by Damien Mussetter
"Very helpful and informative! Nataliia made the whole experience easy. I was stressed about what type of policy, etc and she made everything very simple! I definitely recommend this office!"
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Benny

August 31, 2025

5  out of  5
rating by Benny
"Being a young driver and accepting an adult responsibilities is overwhelming. But finding an insurance office that guides you alone the way is so peaceful. Nataliia has taken her time to walk me through all the step needed. She made the process seem like a breeze."
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Booksmart

August 31, 2025

5  out of  5
rating by Booksmart
"The process to set up pet insurance through the office was simple. Was not alike my prior experiences. Go Nat."
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Thomas Cararo

August 31, 2025

5  out of  5
rating by Thomas Cararo
"Shopping for insurance with teen drivers can be stressful. Nataliia made the process so much easier. Yes, premiums are still up there, but the explanation made sense."
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A Google User

August 31, 2025

5  out of  5
rating by A Google User
"I’ve started doing business with this office when helped my mom to set up her insurance transfer from CA. Have been satisfied since. Rob, Nataliia and the team are amazing."
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eric koulpasis

August 29, 2025

5  out of  5
rating by eric koulpasis
"Amazing office - Rob and the team are always there for you. Nataliia is my go to girl."
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Andrii Spivak

August 29, 2025

5  out of  5
rating by Andrii Spivak
"Always a pleasure working with Natalia! She is prompt, knowledgeable, and friendly."
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Koul Visual

August 29, 2025

5  out of  5
rating by Koul Visual
"Great office! The whole team was amazing especially Nataliia. She was very helpful and knowledgeable!"
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Langston J.

August 28, 2025

5  out of  5
rating by Langston J.
"Natalia went above and beyond for me as a client / customer. I was looking for insurance and was calling around for a few quotes, she picked up and graciously asked what policy I was looking for and explained to me my options. Even though I didn’t get auto or renters insurance here. She did follow up with me about life insurance. She is thorough and very knowledgeable about renters, life, auto, etc. If you need anything please contact or ask for her. Go Natalia 🤌🏽"
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Terence Banks

August 27, 2025

5  out of  5
rating by Terence Banks
"I’ve been working with Natalia for a few years now and she is always so professional and personable. Every time she answers the phone I know I’m in good hands."
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Credit Consulting

August 27, 2025

5  out of  5
rating by Credit Consulting
"I'm not sure how this office would function without Natalie. She possesses extensive knowledge of insurance, ensuring that no query goes unanswered. Natalie is also exceptionally prompt in responding to phone calls and returning messages. Whenever I have questions about my policy, she provides detailed explanations.I highly recommend her as a reliable guide for any insurance needs you may have. She will definitely provide expert guidance in the right direction for any services you may require and assist in resolving any problems or questions that need to be answered."
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Debby K

August 27, 2025

5  out of  5
rating by Debby K
"From the moment I contacted this agency, I knew I was in the right place. Natallia is beyond patient and helpful. Her knowledge of insurance is unsurpassed. She recommended things I never thought of needing, but is pushy at all - it was the insurance education I needed. If you are in the market for insurance or simply want to price out a coverage definitely call and ask for Natallia."
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Evgenia

August 27, 2025

5  out of  5
rating by Evgenia
"I am planning a move to Charlotte, NC from NYC and have to do insurance transfer. Nataliia was the first one I interacted with over the phone. Pleasant to deal with and always prompt with the responses. Looking forward doing business with this office."
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Corey Heiple

August 27, 2025

5  out of  5
rating by Corey Heiple
"Great service! Nataliia was super helpful and professional."
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Carlette Bynum

August 4, 2025

5  out of  5
rating by Carlette Bynum
"Rob at State Farm always gets in touch right away to take care of our insurance needs. He is quick to reply and has been our agent for years."
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SOLDBYCK

July 2, 2025

5  out of  5
rating by SOLDBYCK
"This office has great customer service and always shows a positive attitude. Nataliia always takes care of me quickly and efficiently."
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Alexandra Demidova

June 19, 2025

5  out of  5
rating by Alexandra Demidova
"This is a great agency. They go above and beyond to help you. Nataliia is awesome with answering questions and guiding in the right direction."
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Alana Schusterman

June 18, 2025

5  out of  5
rating by Alana Schusterman
"I had such a great experience with this insurance office! From the moment I walked in, everything felt organized and welcoming. Natallia was absolutely amazing—knowledgeable, professional, and incredibly patient. She took the time to explain all my options in a way that made sense, and I truly felt like she had my best interests in mind. It’s rare to find someone who combines expertise with genuine care, but Natallia made the whole process smooth and stress-free. Highly recommend asking for her if you want top-notch service!"
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nicole gregory

June 13, 2025

5  out of  5
rating by nicole gregory
"Recently got more life insurance with Rob Heath - State Farm. Thanks to Nataliia the process went so smooth and quick! She was so knowledgeable and answered all of my questions(I had a lot, lol). I can appreciate someone who actually knows what they are selling. Thank you so much!"
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Brett Beech

June 13, 2025

5  out of  5
rating by Brett Beech
"Best Insurance Staff out there! Nataliia and Drew are always amazing to work with. Rob is always super reasonable and always inclined to help where he can. Home, Life and Auto from this team. They make you feel more like family than a “customer.” Always a pleasure working with this team as they always have my best interest at the forefront. Highly recommend."
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Lora Bunce

May 12, 2025

5  out of  5
rating by Lora Bunce
"We’ve been with Rob and State Farm for nearly 20 years with auto, home, renters, and umbrella liability insurance needs. Always quick to respond, pick up the phone and talk to us, proactively send info we need, and never skipped a beat during large and small events when we needed them. Impeccable service levels."
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Johnny whitlock

April 5, 2025

5  out of  5
rating by Johnny whitlock
"Andrew woods and Rob Heath has been my go to guys they have helped me with any issues I faced. Thank you I highly recommend this insurance agency"
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Krista Burke

March 31, 2025

5  out of  5
rating by Krista Burke
"Rob was awesome and his team was so helpful! Would recommend to anyone!"
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Willie Mcrae

May 9, 2024

1  out of  5
rating by Willie Mcrae
"State Farm does what they want. Rob Heath was my agent and is not professional by any means. I asked for corporate and only received the quote number"
We responded:
"Willie , Our office will always encourage feedback of any kind. However, after looking into this further your requests have been resolved and our office did not contribute negatively to this situation. State Farm may not be perfect but will always do what is right when an error has occurred. I'm glad that this was your experience. - Rob"